Testimonials

 


Customer Testimonials since 2003
 

I love the Gator Fleece.  You guys make shopping on the internet a good thing.  Thanks for the great customer service.
Brad M., Lexington, NC


Thank you so much!  I’m excited about the jersey.  I’ve been dealing with an absolutely HORRIBLE company called *** Bakery in Illinois for the last 6 weeks, including shockingly unprofessional correspondence as well as threats, and now refusal to refund my money on the jersey which was out of stock.  It’s been quite an ordeal.  I wish I had found your company online first!
Thanks again,
Gina W., St. Louis, Missouri

Thank you very much for having shipped my order so quickly!  It showed up right on Christmas Eve!  I will be ordering from you guys again!  Your customer service is fantastic!
Happy Holidays,
Astrid W.,

Thank you so very much for taking the time and helping me to receive my dog collars in time to surprise my son.  I'm sure this has a lot to do with your successful business.  I hope your holidays are good to you.  Will be sure to recommend your business.  Merry Christmas and Happy New Year!
Regina W., Mount Juliet, TN

Mari,
Thanks - this would be great!  Do they have nominations for best employee ever where you work because I would nominate you?
Again, thank you so much.
Andrew K., Santa Cruz, CA


Wow that's amazing! I can't thank you enough and I'm sure Winston thanks you as well!  I will most definitely spread the word about your site and this story of above and beyond customer service. I'll be definitely visiting your site again and will send you a picture of Winston in his new jersey.

Thanks so much. I'm a raving fan of Sports Fanimals.
Matt K., Royal Oak, MI

Hello Mari,
Your customer service is absolutely outstanding.  My wife and I both agreed about the simplicity of the ordering process.  You and your company should be very proud, not too many companies even worry about customer service anymore.  Thank you so much for your help.
-Nicholas A., Hanceville, AL


I just wanted to say thank you. I ordered a leather leash and collar for my girlfriend's dog and just recieved it. I love it! It looks great, I can't wait to put it on him.  Anyway, thanks again,
-Dave B., Boston, MA


Mari,
I received the Penn State collar and Texas harness today.  They both look great.  Thank you for your hard work and quick turnaround time.  I couldn't be happierwith your products and service.  Thanks once again.
Sincerely,
-Tom K. Newtown Square, PA


I wanted to let you know that I gave the Falcons jersey I bought from your company to my friend today and she was so excited she had tears in her eyes.  Thanks for making this a special holiday for her and her puppy... she cannot stop talking about it.  She is going to have her dog's picture made in the jersey and send it to the owner of the Falcons!  Thanks again!
-Ellen E., Snellville, GA

I just wanted to say that I received my order today and it was better than expected. Thank you so much for the speedy delivery! and keep up the good work.
-Melissa T., Roswell, GA


Thanks so much for you quick response. You guys have wonderful service. It is not often to find an internet service that is so willing to fix a mistake. Thanks!
-Christina T., Indianapolis, IN


Your up late!  I have to commend you on your work ethics.  I would also like to thank you for being so helpful.  I really enjoy your business because I feel like I'm dealing with real people and not just a computer.  Thanks for everything.
-Natalie N., Topeka, KS


Mari,
Thank you so much for the confirmation.  You're customer service has been superb!  You're company should be extremely grateful to have someone so hard working and dedicated to customers.  I truly appreciate all you have done with regard to this matter.
Thank you again.  You are awesome.
-Julie B.,  Wichita, KS

Hi Mari,
Thank you for the email.  The attached jacket is very nice.  Can you advise if it is fleece lined...
Thanks again for the email.  I've worked customer service for over 20 years and I'm impressed.
-Lisa T., Raymond, NH



Thanks again for all your help and quick response.  Ill be letting everyone I know who is a pet lover how helpful you all have been in getting my order completed.  Take care!
-Mike G., Atlanta, GA

Thanks Mari!! I will get a photo and send it!! The kids love it!! I do understand that international shipping does take time and I should have been more patient. I thank you for your very kind understanding. You have wonderful customer service and you should be commended for it.
All the best to you.
Margie L., Canada

The harness came just like you said it would and it is great, fits perfect, and matches the Bama leash... Thanks for being so nice and efficient!  Let us know of anything and everything Alabama that comes along.
Jean P., St. Augustine, Florida

Mari,
Thanks again for your hard work and in the future I will tell my friends about your hard work and willingness of your company to satisfy its customers!
Ashly S., Greensboro, NC

I really love your company and know I'm getting great quality... and the biggest plus is YOU!  Thanks as always for your help.
Sandy M., Darien, IL

Dear Mari,
Thank you so much for your care and customer service.  You came through like a champ!  The jersey fits just right.  I can't thank you enough for your thoughtfulness and communication on this matter.  Thanks again!
Steve V., Charlotte, NC

hi mari!  the collar came today.  woo hoo!  now my little yankee dog gal can be a bama girl!lol!  i really appreciate your help in this.  i will defnitely be ordering more in the future!  merry christmas!
alex c., Rolla, MO

Got it!  Thanks and Merry Christmas and Happy New Year to you all!  Will tell others about your fantastic business!
Ben S., Charlotte, NC

Thanks Mari'-)  I appreciate your honesty and integrity!  It's a surprise for my wife's Yorkie from the the kids!
Bob S., Belleville,


I appreciate how you have taken care of me, it really shows a lot about your company.  Thank you so much
Ryan D., Memphis, TN

Hi Mari!  Thank you for the information; that is great service.  I really love your website and I promise, to forever be loyal to this site!!!  I can't believe it will drop ship today; that is wonderful!!  Beau will love his new shirt!!!!  So, they personalize them as the orders come in??!!!  That is awesome!!  Have a great day!
-Jessica B, Tupelo, MS


Thanks, appreciate the response.  You all have great stuff by the way with great professionals.
-Denise G., Stafford, VA


thank you for the great service. I will be doing business with you again soon. Thanks!
-Adam Z., Chicago, IL


T
hank you for your time, and for offering great products at great prices.  Honestly, I've seen these jerseys on other sites and they are SO MUCH more expensive.  I would never have considered buying any if I hadn't found your good prices.
-Laura S., Rockville, MD


I love your website and I'm gonna tell all of my pet loving, sports fanatic friends where to find you.  They will love it.  Thanks for your time.
-Greg B., Portage, IN


Mary,  We are most impressed by your business savy. Most business's just blow you off as not meaning very much but you guys really impress me. My little schnauzer will wait until you find another supplier and yes I do want to hear from you again.Thank you so much
-Gary J., Moline, IL

Mari,
Just wanted to let you know that my order arrived today, and my Border Collie never looked better. The collars and leash are exactly what I wanted.  You guys did a wonderful job for me. I am really impressed.
Thanks again and have a wonderful Christmas.
-Donny A., Ontario, Canada



I received my Red Sox collar today!  Both the Red Sox collar and the Patriots collar are great. Thanks for a great shopping experience. I'll be back once these collars wear out and I will recommend your website to my friends.  Thanks again.
-John & Bean K.,
Albuquerque, NM

Thanks, you are the nicest internet company I have ever dealt with.
-Jeanne R., Baltimore, MD


Not only did the jersey arrive in time, it was a BIG HIT!  With 1800 people spectating, I hope it generates future business.  :)
Great Job!
-Jennifer T., Cranston, RI


wow... thank you so much!  i was hoping I didn't have to deal with any hassle!  you guys give great customer service!! my dog will look so good on UNC game days!!!
thank you so much!
-Kelly C., Garner, NC

I just wanted to let you know that I was extremely pleased with your service.  I ordered a pet collar and received it 2 days later!  I will definitely do business with your company in the future.  Thank you. 
Amy E., Brighton, MA


thanks so much for the assurance. I appreciate your great customer service!  I appreciate the clarification!
Aran A., Ontario, Canada

Mari,
I really appreciate your help.  I do really love the leash and cannot wait to use the harness.  Thanks for such great customer service with no hassle.
Katherine D., Nashville, TN

Thanks for all your help wit the Ravens gear and getting it to Hawaii.  I just want to let you know how big of a smash hit it was.  My brother-in-law and his family are local Hawaiians and just loved my sisters support for the local team.  The dogs name is Koji and has made his way to facebook.  He is on my page and my sister Donna's page too.  You have no idea how proud he was of his outfit.  Thanks... our support for you and your business is tremendous.  Thanks again, Roxanne.
Roxanne D., Hawaii

Thank you soooooooo much.  I can't even begin to express my gratitude. to you.  Thank you, again, for your EXCELLENT assistance with this!
Jenn A., Pittsburgh, PA